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Who Is The Best Security System Provider: ADT Or SimpliSafe?

ADT and SimpliSafe

Home security is essential to protecting your property and keeping your loved ones safe. With the increasing prevalence of theft, vandalism, and other property crimes, securing your home and deterring potential intruders is essential. Home security systems provide a range of benefits. One of the most significant benefits of home security is that it can help deter burglars and other criminals. In addition, security systems can provide rapid alerts to homeowners and authorities when a potential threat is detected, allowing for a quick response and potentially preventing crimes.
However, choosing the best home security system is essential, as it involves protecting your loved ones and property. ADT and SimpliSafe are the most popular security system providers, offering many features and services to meet customers’ needs. This article will compare ADT and SimpliSafe to help you determine the best security system provider.

ADT

ADT, founded in 1874 by Edward Callahan, is a well-established company with over 140+ years of experience in the security industry. They offer a range of security systems, including professionally monitored home security systems, smart home automation, and security cameras. ADT has a vast network of authorized dealers who install and maintain their security systems. They also offer 24/7 monitoring services, so their monitoring centers are always available to respond to emergencies.

SimpliSafe

SimpliSafe, founded in 2006, is a newer player in the home security industry, founded in 2006. They offer a range of affordable security systems that can be self-installed. SimpliSafe does not have a network of authorized dealers but offers professional monitoring services. Their monitoring services are also available 24/7, and they offer an app that allows customers to monitor their security system remotely.

Features Of ADT & SimpliSafe

Now that we’ve introduced both ADT and SimpliSafe let’s take a closer look at their features and services to help you decide the best security system provider for your needs.

Installation

One of the main differences between ADT and SimpliSafe is the installation process.
ADT requires professional installation, meaning an authorized dealer will come to your home and install the security system. This process can be more convenient for customers needing more time or skills to install a security system. ADT’s authorized dealers are trained to install and maintain ADT security systems, which can give customers peace of mind knowing that the installation is done correctly.

SimpliSafe, on the other hand, offers a DIY installation process. Customers can purchase an online security system and install it by following the instructions. This process can be more affordable and convenient for customers with the time and skills to install a security system. SimpliSafe also offers customer support to help customers with any questions during installation.

Monitoring

Both ADT and SimpliSafe offer professional monitoring services.
ADT’s monitoring services are available 24/7 and have a vast network of monitoring centers across the United States. In an emergency, ADT’s monitoring centers are always available to respond quickly and efficiently. ADT also offers various monitoring services, including intrusion, fire, carbon monoxide, and flood monitoring.

SimpliSafe’s monitoring services are also available 24/7, and they offer two types of monitoring services: standard monitoring and interactive monitoring. Routine monitoring is an essential service that includes intrusion and fire monitoring. Interactive monitoring includes mobile alerts, remote arm and disarm, and video verification.

Equipment

Both ADT and SimpliSafe offer a range of equipment to meet customers’ needs.
ADT’s equipment includes various security systems, including burglar alarms, smoke detectors, carbon monoxide detectors, and flood detectors. ADT also offers smart home automation equipment such as smart locks, smart thermostats, and smart lighting.

SimpliSafe’s equipment includes various security systems, including burglar alarms, smoke detectors, and carbon monoxide detectors. They also offer security cameras and smart home automation equipment such as smart thermostats and locks.

Price

Price is an essential factor to consider when choosing a security system provider.
ADT’s prices vary depending on the type of security system and services you desire. Still, they tend to be more expensive than SimpliSafe’s prices. ADT requires professional installation, which can add to the cost of the security system. Additionally, ADT’s monitoring services are more expensive than SimpliSafe’s monitoring services.

SimpliSafe offers a range of affordable security systems that can be self-installed. This can help customers save money on the installation process. Additionally, SimpliSafe’s monitoring services are more affordable than ADT’s monitoring services. SimpliSafe offers two types of monitoring services: standard monitoring and interactive monitoring. Traditional monitoring costs $14.99 monthly, while interactive tracking costs $24.99.

Customer Service

Customer service is an essential factor to consider when choosing a security system provider. Both ADT and SimpliSafe offer customer support to help customers with questions or issues.
ADT’s customer support is available 24/7 and can be contacted via phone, email, or live chat. ADT also has a vast network of authorized dealers who can provide in-person support to customers.

SimpliSafe’s customer support is available 24/7. It can be reached via phone, email, or live chat. Additionally, SimpliSafe offers a range of resources on its website to help customers troubleshoot any issues they may have with their security system.

Why Is ADT Better?

While both ADT and SimpliSafe offer reliable security systems, there are a few areas where ADT stands out as a better option:

Professional Installation

ADT offers professional installation services for its security systems, which can be a significant advantage for those who want to avoid installing the equipment. With professional installation, you can be assured that the system is installed correctly and will work optimally from the outset. In contrast, SimpliSafe relies on a self-installation process, which can be a hassle for those not technically inclined.

Wide Range Of Services

ADT offers a broader range of security services than SimpliSafe. ADT also provides home automation services, remote access, video surveillance, and access control solutions other than home security systems. With these services, ADT can help you create a comprehensive home security system tailored to your needs. SimpliSafe, on the other hand, focuses primarily on home security systems.

Established Reputation

ADT is a well-established company with over 140+ years of experience in the security industry. They have a solid reputation for providing high-quality security solutions to millions of customers across the globe. This established reputation can give customers added peace of mind and confidence in their security system. In contrast, SimpliSafe is a relatively new player in the market, founded in 2006.

Customizable Packages

ADT offers customizable security packages. It can be customized to your specific needs and budget. This allows you to choose the features that matter most to you, such as home automation or video surveillance, and avoid paying for features you don’t need. SimpliSafe, on the other hand, offers pre-packaged security systems that may need to be more flexible in terms of customization.

ADT-Authorized Dealers

ADT has a vast network of authorized dealers like DPS, who can provide in-person support to customers. This can be a significant advantage for those who prefer face-to-face interactions and want to work with a local service provider. With ADT-authorized dealers, you can be assured of prompt and reliable support for your security system. SimpliSafe does not have an authorized dealer network and relies primarily on remote customer support.

Conclusion

Both ADT and SimpliSafe are reputable security system providers offering a range of features and services to meet customers’ needs. ADT is a well-established company in the security industry. SimpliSafe is a newer player in the market that offers affordable security systems that can be self-installed. Consider your needs and preferences when choosing between the two. Contact us to install the security system from the best providers.

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